When you have placed an order on our website, our system will automatically send you an e-mail containing an order confirmation which states which products you have ordered.
All contracts entered into are in Danish. A valid contract is entered into once you have selected "Place my order" in our webshop. An order confirmation is then sent automatically by our system.
An electronic invoice in PDF format is sent by e-mail when your order is dispatched from our warehouse. Anti Sleep Pilot reserves the right not to sell to businesses or individuals who buy goods on our website with a view to selling them on.
Once we receive your order, we will expedite it and then send you an electronic order confirmation or invoice.
Consumers have a 14-day cooling-off period in accordance with the provisions laid down in the Danish Consumer Contracts Act. Products must be returned in essentially the same state and quantity as they were received. Products returned must be sent to Anti Sleep Pilot. The cost of returning any product must be borne by you. The amount paid will be returned to you as soon as possible after we have received the product at our address. Please address all communications relating to returns to: Anti Sleep Pilot ApS Amaliegade 14A st., 1256 Copenhagen K, Denmark, Tel. no.: E-mail: .
Your statutory rights are in compliance with the provisions laid down in the Danish Act of Commerce. Your statutory rights do not include faults, damage or wear caused directly or indirectly by incorrect operation, aggression or unauthorised intervention. Complaints regarding faults and defects that should be discovered during ordinary examination of the product must be reported to Anti Sleep Pilot within a reasonable time.
However, for products with a limited service life, your statutory rights are limited to the service life usual for the product in question. If you discover a fault or defect in a purchased product, you must contact Anti Sleep Pilot as soon as possible within a reasonable time and explain what the fault or defect involves. If there is a fault or defect in the product, Anti Sleep Pilot will seek to repair the product or send you a new product, if this does not involve disproportionate expenses for Anti Sleep Pilot. If there is a fault or defect in your product, or if your product fails to arrive, please contact: Anti Sleep Pilot ApS, Amaliegade 14A st., 1256 Copenhagen K, Denmark, Tel. no.: E-mail: . Products can also be returned to this address. Please note, we do not accept parcels sent cash-on-delivery. Provision of satisfactory information - such as a copy of your order confirmation, your registration number and the bank account number to which a refund can be made, a copy of any prior correspondence, etc. - is not a must, but it will help to expedite your claim.
Unless otherwise stated, all prices are in Euro and include 25% VAT. We reserve the right to change charges, correct prices and errors, etc.
Anti Sleep Pilot strives to dispatch the goods you have ordered within 1-4 days of receipt of your order. Anti Sleep Pilot will use the Danish postal service to deliver your goods, unless otherwise stated. Any delays in the Danish postal service will delay your delivery accordingly. Anti Sleep Pilot cannot be held responsible for any delays in the Danish postal service. The cost of shipping, etc. will depend on the number of products ordered, how much they weigh, how they are to be delivered, etc. You can always view the total cost of delivery when you order goods from Anti Sleep Pilot.
Anti Sleep Pilot ApS reserves the right to change charges, correct prices and errors, correct technical errors, and not to supply goods which are out of stock or subject to force majeure, including industrial disputes or delays in deliveries from subcontractors.
Under no circumstances can Anti Sleep Pilot ApS be held liable for indirect losses or subsequent damage, including but not limited to operating losses, loss of profit, claims from third parties and/or damage to data, unless stipulated in the general provisions of Danish law.
To use Anti Sleep Pilot correctly, you must read the user guide supplied thoroughly before using the product for the first time. If you have lost your manual, you can download a new one from antisleeppilot.com.
Personal information (name and address) is collected in connection to the shipping process and other handling of your purchase. Your personal information will not be passed on to third parties.
Should you as a customer have any questions regarding data collection or want to have your information deleted or corrected please send an email to .