Terms and conditions

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•   Submitting an order

•   Cancelling an order

•   Cooling-off period/returns policy

•   Statutory rights

•   Prices

•   Dispatch and delivery

•   Terms and conditions and exclusion of liability

•   Personal details

Submitting an order

When you have placed an order on our website, our system will automatically send you an e-mail containing an order confirmation which states which products you have ordered.

All contracts entered into are in Danish. A valid contract is entered into once you have selected "Place my order" in our webshop. An order confirmation is then sent automatically by our system.

An electronic invoice in PDF format is sent by e-mail when your order is dispatched from our warehouse. Anti Sleep Pilot reserves the right not to sell to businesses or individuals who buy goods on our website with a view to selling them on.

Once we receive your order, we will expedite it and then send you an electronic invoice.

Cancelling an order

Orders for which no payment has been made can be cancelled by calling us on or sending an e-mail to annullering

Cooling-off period/returns policy

Consumers have a 14-day cooling-off period in accordance with the provisions laid down in the Danish Consumer Contracts Act. Products must be returned in essentially the same state and quantity as they were received. Products returned must be sent to Anti Sleep Pilot. The cost of returning any product must be borne by you. The amount paid will be returned to you as soon as possible after we have received the product at our address. Please address all communications relating to returns to: Anti Sleep Pilot ApS . 1256 Copenhagen K Tel. no.: E-mail: retur

Statutory rights

In compliance with the provisions laid down in the Act of Commerce, your statutory rights as a private consumer allow you a 24-month guarantee on all goods, to include fabrication faults and faults in materials detected during normal use of the product. Your statutory rights do not include faults, damage or wear caused directly or indirectly by incorrect operation, violence or unauthorised intervention. Complaints regarding faults and defects which should be discovered during ordinary examination of the product must be reported to Anti Sleep Pilot within a reasonable time.

However, for products with a limited service life, your statutory rights are limited to the service life usual for the product in question. If you discover a fault or defect in a purchased product, you must contact Anti Sleep Pilot as soon as possible within a reasonable time and explain what the fault or defect involves. If there is a fault or defect in the product, Anti Sleep Pilot will seek to repair the product or send you a new product, if this does not involve disproportionate expenses for Anti Sleep Pilot. If there is a fault or defect in your product, or if your product fails to arrive, please contact: Anti Sleep Pilot ApS . 1256 Copenhagen K Tel. no.: E-mail: reklamation Products can also be returned to this address. Please note, we do not accept parcels sent cash-on-delivery. Provision of satisfactory information – such as a copy of your order confirmation, your registration number and the bank account number to which a refund can be made, a copy of any prior correspondence, etc. – is not a must, but it will help to expedite your claim.

Prices

Unless stated otherwise, all prices are in Danish kroner and include 25% VAT. We reserve the right to change charges, correct prices and errors, etc.

Dispatch and delivery

Anti Sleep Pilot strives to dispatch the goods you have ordered within 1-4 [WORD MISSING] of receipt of your order. Anti Sleep Pilot will use the Danish postal service to deliver your goods, unless stated otherwise. Any delays in the Danish postal service will delay your delivery accordingly. Anti Sleep Pilot cannot be held responsible for any delays in the Danish postal service. The cost of shipping, etc. will depend on the number of products ordered, how much they weigh, how they are to be delivered, etc. You can always view the total cost of delivery when you order goods from Anti Sleep Pilot. Anti Sleep Pilot delivers throughout Denmark, not including Greenland and the Faroe Islands.

Terms and conditions and exclusion of liability

Anti Sleep Pilot ApS reserves the right to change charges, correct prices and errors, correct technical errors, and not to supply goods which are out of stock or subject to force majeure, including industrial disputes or delays in deliveries from subcontractors.

Under no circumstances can Anti Sleep Pilot ApS be held responsible for indirect losses or subsequent damage, including but not limited to operating losses, loss of profit, claims from third parties and/or damage to data, unless stipulated in the general provisions of Danish law.

To use Anti Sleep Pilot correctly, you must read the user guide supplied thoroughly before using the product for the first time. If you have lost your manual, you can download a new one from antisleeppilot.com. 

Personal details

Our policy on the processing of personal details can be found in our terms and conditions on use of the website here.

 

•   Submitting an order

•   Cancelling an order

•   Cooling-off period/returns policy

•   Statutory rights

•   Prices

•   Dispatch and delivery

•   Terms and conditions and exclusion of liability

•   Personal details

Submitting an order

When you have placed an order on our website, our system will automatically send you an e-mail containing an order confirmation which states which products you have ordered.

All contracts entered into are in Danish.

A valid contract is entered into once you have selected "Place my order" in our webshop. An order confirmation is then sent automatically by our system.

An electronic invoice in PDF format is sent by e-mail when your order is dispatched from our warehouse.

Anti Sleep Pilot reserves the right not to sell to businesses or individuals who buy goods on our website with a view to selling them on.

Once we receive your order, we will expedite it and then send you an electronic invoice.

Cancelling an order

Orders for which no payment has been made can be cancelled by calling us on or sending an e-mail to .

Cooling-off period/returns policy

Consumers have a 14-day cooling-off period in accordance with the provisions laid down in the Danish Consumer Contracts Act. Products must be returned in essentially the same state and quantity as they were received.

Products returned must be sent to Anti Sleep Pilot.

The cost of returning any product must be borne by you.

The amount paid will be returned to you as soon as possible after we have received the product at our address.

Please address all communications relating to returns to:

Anti Sleep Pilot ApS .
1256 Copenhagen K
Tel. no.: 
E-mail:

Statutory rights

In compliance with the provisions laid down in the Act of Commerce, your statutory rights as a private consumer allow you a 24-month guarantee on all goods, to include fabrication faults and faults in materials detected during normal use of the product. Your statutory rights do not include faults, damage or wear caused directly or indirectly by incorrect operation, violence or unauthorised intervention. Complaints regarding faults and defects which should be discovered during ordinary examination of the product must be reported to Anti Sleep Pilot within a reasonable time.

However, for products with a limited service life, your statutory rights are limited to the service life usual for the product in question.
If you discover a fault or defect in a purchased product, you must contact Anti Sleep Pilot as soon as possible within a reasonable time and explain what the fault or defect involves. 
If there is a fault or defect in the product, Anti Sleep Pilot will seek to repair the product or send you a new product, if this does not involve disproportionate expenses for Anti Sleep Pilot.

If there is a fault or defect in your product, or if your product fails to arrive, please contact:

Anti Sleep Pilot ApS .
1256 Copenhagen K
Tel. no.: 
E-mail: 

Products can also be returned to this address. Please note, we do not accept parcels sent cash-on-delivery. Provision of satisfactory information – such as a copy of your order confirmation, your registration number and the bank account number to which a refund can be made, a copy of any prior correspondence, etc. – is not a must, but it will help to expedite your claim.

Prices

Unless stated otherwise, all prices are in Danish kroner and include 25% VAT. 
We reserve the right to change charges, correct prices and errors, etc.

Dispatch and delivery

Anti Sleep Pilot strives to dispatch the goods you have ordered within 1-4 [WORD MISSING] of receipt of your order. 
Anti Sleep Pilot will use the Danish postal service to deliver your goods, unless stated otherwise. Any delays in the Danish postal service will delay your delivery accordingly. Anti Sleep Pilot cannot be held responsible for any delays in the Danish postal service. The cost of shipping, etc. will depend on the number of products ordered, how much they weigh, how they are to be delivered, etc. You can always view the total cost of delivery when you order goods from Anti Sleep Pilot. Anti Sleep Pilot delivers throughout Denmark, not including Greenland and the Faroe Islands.

Terms and conditions and exclusion of liability

Anti Sleep Pilot ApS reserves the right to change charges, correct prices and errors, correct technical errors, and not to supply goods which are out of stock or subject to force majeure, including industrial disputes or delays in deliveries from subcontractors.

Under no circumstances can Anti Sleep Pilot ApS be held responsible for indirect losses or subsequent damage, including but not limited to operating losses, loss of profit, claims from third parties and/or damage to data, unless stipulated in the general provisions of Danish law.

To use Anti Sleep Pilot correctly, you must read the user guide supplied thoroughly before using the product for the first time. If you have lost your manual, you can download a new one from antisleeppilot.com. 

Personal details

Our policy on the processing of personal details can be found in our terms and conditions on use of the website here.